How do I know I'm getting a good quality product?
Our research materials are produced under controlled laboratory conditions by experienced professionals with years of expertise in formulation and analytical testing. Each batch is verified for identity and purity by a qualified quality-assurance specialist prior to release. Packaging includes detailed reference data — such as material strength, batch number, and production/expiry dates — all laser-etched for full traceability. This ensures transparency, reproducibility, and confidence in the materials supplied for your laboratory studies.
Why are there 56 tablets in a box and not 50 like everyone else?
Our reference kits are prepared in convenient research-set quantities designed for study scheduling and documentation.
A 56-unit configuration corresponds to an eight-week study period with seven-day intervals, simplifying data collection and minimizing excess material.
It’s part of our commitment to making your research workflow clean, organized, and predictable
Can orders be delivered anywhere in the world?
Yes. We currently ship worldwide using trusted logistics partners.
All shipments are prepared in accordance with export documentation and laboratory-use declarations where applicable.
My order has not arrived, what happens now?
If your order is delayed, it is usually due to postal congestion or local customs inspection.
Please allow adequate time for international clearance.
All customers are responsible for ensuring that the import of research materials is permitted in their jurisdiction.
If an issue arises, contact us so we can assist with tracking.
Will I be able to track my order?
Yes. All orders include full track-and-trace information.
You can monitor progress via your national postal or courier service once the parcel reaches your country.
Tracking details and instructions will be emailed to you when your order is dispatched.
Please note that tracking visibility depends on each postal network’s data-sharing policies.
What if my order is damaged?
Although damage is rare, if any item arrives compromised, please contact us immediately with photographs of the issue.
After review, we’ll replace the affected research material promptly.
Our goal is to ensure you always receive materials in optimal condition.
